User Terms of Service

Updated May 11, 2023

BizLia, Inc. (“BizLia,” “we,” “our”) offers a variety of supplier discovery, data and collaboration tools available online, including via a mobile application (collectively, the “Service”), and websites, including but not limited to (the “Websites”).

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BizLia has three different types of users depending on the BizLia products used:

We call users of the Websites “Site Visitors.”

We call users who use the free version of the Service “Free Users.” While Free Users can access and use the Service, they have access to a more limited set of Service features and functionality than Subscribers.

We call users who use the Service as part of a paid BizLia subscription plan (regardless of the subscription tier) “Subscribers.” The Service features and functionalities available to Subscribers are determined by the subscription tier and the specific terms agreed to between BizLia and the organization (e.g., your employer or another entity or person, called the “Customer”) that entered into a separate agreement that governs delivery, access, and use of the Service (the “Customer Agreement”). We refer to these three types of users collectively as “Users” or “you” for purposes of these User Terms of Service (the “Terms”). Regardless of what type of User you are, these Terms create a legal agreement directly between you and BizLia and explain the rules governing use of the Service and Websites. By accessing or using the Service and Websites, you acknowledge and agree that you have read, understand, and agree to be bound by these Terms and our Privacy Agreement. If you do not agree to these Terms, please do not access or use the Service and Websites.


We may, from time to time, modify these Terms. Please check this page periodically for updates. If you do not agree to, or cannot comply with, the modified Terms, you must stop using the Service and Websites. The updated Terms will take effect upon their posting and will apply on a going-forward basis, unless otherwise provided in a notice to you, and except as provided in the Mandatory Arbitration and Class Action Waiver section of these Terms. Your continued use of the Service and Websites after any such update constitutes your acceptance of such changes.


1.1 General. To use the Service and Websites you must be, and represent and warrant that you are, at least 13 years of age and competent to agree to these Terms. If BizLia has previously prohibited you from accessing or using the Service and Websites, you are not permitted to access or use the Service and Websites.

1.2 Location. These Terms are applicable to Users located in the United States only. If you are located outside of the United States, you will be presented with a different set of terms.


2.1 Account Registration and Confidentiality. To access the Service and Websites, you must register for an account on the appropriate service by creating a user name and password. You agree to provide us with accurate, complete, and current registration information about yourself. It is your responsibility to ensure that your password remains confidential and secure. By registering, you agree that you are fully responsible for all activities that occur under your user name and password. We may assume that any communications we receive under your account have been made by you. If you are a billing owner, an administrator, or if you have confirmed in writing that you have the authority to make decisions on behalf of a Customer (“Account Administrator”), you represent and warrant that you are authorized to make decisions on behalf of the Customer and agree that BizLia is entitled to rely on your instructions.

2.2 Unauthorized Account Use. You are responsible for notifying us at [email protected] if you become aware of any unauthorized use of or access to your account. You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your account. BizLia will not be liable for any loss, damages, liability, expenses or attorneys’ fees that you may incur as a result of someone else using your password or account, either with or without your knowledge and/or authorization, and regardless of whether you have or have not advised us of such unauthorized use. You will be liable for losses, damages, liability, expenses and attorneys’ fees incurred by BizLia or a third party due to someone else using your account. In the event that the Account Administrator or Customer loses access to an account or otherwise requests information about an account, BizLia reserves the right to request from the Account Administrator or Customer any verification it deems necessary before restoring access to or providing information about such account in its sole discretion.


The Service and Websites are owned and operated by BizLia and contain materials (including all software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork and other graphic materials, and names, logos, trademarks and services marks) which are derived in whole or in part from materials supplied by BizLia and its partners, as well as other sources, and are protected by United States copyright laws, international treaty provisions, trademarks, service marks and other intellectual property laws. The Service and Websites are also protected as a collective work or compilation under U.S. copyright and other law and treaties. You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Service and Websites. You acknowledge that the Service and Websites have been developed, compiled, prepared, revised, selected, and arranged by BizLia and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitute valuable intellectual property of BizLia and such others. You agree to protect the proprietary rights of BizLia and all others having rights in the Service and Websites during and after the term of these Terms and to comply with all written requests made by BizLia or its suppliers and licensors (collectively, “Suppliers”) of content or otherwise to protect their and others’ contractual, statutory, and common law rights in the Service and Websites. You agree to notify BizLia immediately upon becoming aware of any claim that the Service and Websites infringe upon any copyright, trademark, or other contractual, statutory, or common law rights. All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including without limitation rights in and to all applications and registrations relating to the Service and Websites shall, as between you and, at all times be and remain the sole and exclusive property of Any unauthorized use of any material contained on or through the Service and Websites may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.


4.1 User Content and Submissions on the Service. The Service allows you to manage supplier information, and submit associated information, text, files, and other materials (collectively, “User Content”) and to share that User Content with others. User Content submitted or otherwise made available to the Service is subject to the following terms: 4.1.1 Free User Content. Free Users maintain ownership of the User Content that they submit to the Service (“Free User Content”). By submitting Free User Content, Free Users grant a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display that Free User Content, as permitted by’s Privacy Policy, including if required to do so by law or in good faith to comply with legal process. We reserve the right to remove any Free User Content on the Service that violates these Terms or that is otherwise objectionable in’s sole discretion.

4.1.2 Subscriber User Content on the Service. Content submitted to the Service by Subscribers (“Subscriber User Content”) is owned and controlled by the Customer as set forth in the introduction to these Terms and the Subscriber Agreement. maintains a limited, non-exclusive and non- transferrable (except in connection with the sale or transfer of its business) license to access, use, copy, reproduce, process, adapt, publish, transmit, host, and display Subscriber User Content for the following limited purposes: (i) to maintain, provide and improve the Service; (ii) to prevent or address technical or security issues and resolve support requests; (iii) to investigate when we have a good faith belief, or have received a complaint alleging, that such Subscriber User Content is in violation of the Subscriber Agreement or these Terms; (iv) to comply with a valid legal subpoena, request, or other lawful process that meets the requirements of the Subscriber Agreement; and (v) as otherwise set forth in our Subscriber Agreement or as expressly permitted in writing by the Customer.

4.2 Feedback on the Websites. The Websites may have certain features that allow you to submit comments, information, and other materials (collectively, “Feedback”) to and share such Feedback with other users, or the public. By submitting Feedback through the Websites, you grant a license to access, use, copy, reproduce, process, adapt, publish, transmit, host, and display that Feedback for any purpose (including in testimonials or other marketing materials and where required to do so by law or in good faith to comply with legal process.). We reserve the right to remove any Feedback posted in public forums for any reason at our sole discretion.

4.3 User Content and Feedback Representations. You acknowledge and agree that you have all required rights to submit User Content and Feedback without violation of any third-party rights. You understand that does not control, and is not responsible for, User Content or Feedback, and that by using the Service and/or Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Please also note that User Content and Feedback may contain typographical errors, other inadvertent errors or inaccuracies. You agree that you will indemnify, defend, and hold harmless for all claims resulting from User Content or Feedback you submit through the Service and/or Websites. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event you will cooperate with us in asserting any available defenses.


5.1 Grant of License. Subject to your compliance with these Terms, you are granted a limited, non- exclusive, non-sublicensable, non-transferable, and revocable license to access and use the Service and Websites solely for your own internal use (or, for Subscribers, uses authorized by the Customer), and in a manner that complies with all applicable legal requirements, including the Privacy Policy and these Terms. reserves the right to revoke this license at any time, in its sole discretion.

5.2 Acceptable Use Policy All Users are required to adhere to the following rules governing the acceptable use of the Service and Websites.

Disruption of the Service. You are prohibited from engaging in the following activities:
  • Accessing, tampering with, or using non-public areas of the Service and Websites,'s computer systems, or the technical delivery systems of's providers.
  • Probing, scanning, or testing the vulnerability of any system or network, or breaching or circumventing any security or authentication measure.
  • Accessing or searching the Service and Websites through any means other than's publicly supported interfaces (e.g., "scraping").
  • Attempting to disrupt or overload our infrastructure by intentionally placing unreasonable requests or burdens on our resources, such as using "bots" or other automated systems to send requests to our servers at a rate beyond what could be sent by a human user during the same period of time.
  • Interfering with or disrupting the access of any user, host, or network, including but not limited to sending viruses, overloading, flooding, spamming, mail-bombing the Service and Websites, or scripting the creation of User Content in a way that interferes with or creates an undue burden on the Service and Websites.
Misuse of the Service and Websites. You are prohibited from using the Service and Websites to engage in, promote, or support any of the following activities:
  • Engaging in unlawful or fraudulent activities.
  • Impersonating another person or entity, or misrepresenting an affiliation with a person or entity in a manner that is intended to mislead, confuse, or deceive others.
  • Engaging in defamatory, libelous, threatening, or harassing activities, or engaging in hate speech or stalking.
  • Publishing or posting other people's private or personal information without their explicit authorization and permission.
  • Sending unsolicited communications, promotions, advertisements, or spam.
  • Publishing or linking to malicious content with the intent to damage or disrupt another user's browser or computer.
  • Promoting or advertising products or services without appropriate authorization, unless they are your own products or services.
User Content Standards Within the Service and Websites. When posting User Content on the Service or Websites, you are prohibited from posting any User Content that:
  • Violates any applicable law, infringes upon any third party's intellectual property rights, or violates anyone's right of privacy or publicity.
  • Is deceptive, fraudulent, illegal, obscene, pornographic (including child pornography, which, upon becoming aware of, we will promptly remove and report to law enforcement, including the National Center for Missing and Exploited Children), defamatory, libelous, threatening, constitutes hate speech, harassment, or stalking.
  • Contains any personal information of minors.
  • Contains sensitive personal information, such as financial information, payment card numbers, social security numbers, or health information, without the prior written consent of granted as part of a Customer Agreement.
  • Contains viruses, bots, worms, or similar harmful materials.
  • Contains any information that you are not authorized to make available under the law or any contractual or fiduciary duty.

Violations of this Section 5. In addition to any other available remedies, reserves the right to take any necessary remedial action, including the immediate suspension or termination of your account or access to the Service or Websites, without liability for, upon notice, in the event that you fail to comply with the rules outlined in this Section 5. Such action may be deemed necessary by to prevent disruption of the Service or Websites for other users. If you are a Subscriber, also reserves the right to notify the Customer's Account Administrator(s) or other designated Customer representative(s) of any violations of these Terms.

6. Privacy

For detailed information on how we collect, use, and share the data obtained from and about you, please refer to our Privacy Policy. The Privacy Policy is incorporated by reference into these Terms and provides essential information regarding your privacy rights and obligations.

7. Warranties, Disclaimers, and Limitation of Liability

The Service and Websites, including User Content provided by, its licensors, vendors, or users, as well as any other information accessible from the Service and Websites, are provided on an "as is" basis without any warranty, representation, condition, or guarantee, whether expressed or implied. This includes, but is not limited to, any implied warranties, representations, conditions, or guarantees of quality, merchantability, fitness for a particular purpose, or non-infringement, all of which are disclaimed to the fullest extent permitted by law. does not warrant that the information available on the Service and Websites is free of errors, that the functions or features will be uninterrupted, secure, or free of errors, that defects will be corrected, or that the Service and Websites or the servers making them available are free of viruses or other harmful components.

In no event shall or its affiliates, licensors, vendors, directors, officers, employees, agents, or other representatives be liable to you or any other person or entity for any indirect, special, incidental, consequential, or punitive damages, including, but not limited to, damages for loss of profits, loss of data, loss of use, or costs of obtaining substitute goods or services. This applies to damages arising out of or in connection with the Service and Websites, any materials, information, or recommendations appearing on them, or any links provided on them, whether or not has been advised of the possibility of such damages and whether based on warranty, contract, tort, strict liability, violation of statute, or otherwise. This exclusion of liability applies to the fullest extent permitted by law.

In any event,'s aggregate liability will not exceed the amount paid for the specific Service or Websites to which the claim relates, or if the claim does not relate to a product or service, $100. does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service and Websites or any website featured or linked to through them. will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services through the Service and Websites. will not be liable for the offensive or illegal conduct of any third party. You voluntarily assume the risk of harm or damage from the foregoing.

These limitations apply even if a remedy fails of its essential purpose and to the fullest extent permitted by law. If you are a California resident, you hereby waive California Civil Code §1542, which states that "a general release does not extend to claims that the creditor does not know or suspect to exist in their favor at the time of executing the release, which, if known, would have materially affected their settlement with the debtor." This release includes the criminal acts of others.

By accessing and using the Service and Websites, you acknowledge and agree to the terms and conditions set forth in this Agreement.

8. Applicability of Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages as stated in Section 7 above. Accordingly, some of the above limitations may not apply to you. However, if you are a New Jersey resident, or a resident of another state that permits the exclusion of these warranties and liabilities, then the limitations in Section 7 specifically do apply to you.

Please review the laws of your jurisdiction to determine the applicability of the exclusions and limitations mentioned in Section 7.

9. Indemnity


10. Third-Party Links and Service and Websites

The Service and Websites may provide (1) information and content provided by third parties; (2) links to third-party websites or resources, such as sellers of goods and services; and (3) third-party products and services for sale directly to you. is not responsible for the availability of such external sites or resources and does not endorse or take responsibility or liability for (i) any content, advertising, products, or other materials on or available from such sites or resources, (ii) any errors or omissions in these websites or resources, or (iii) any information handling practices or other business practices of the operators of such sites or resources. You further acknowledge and agree that shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any linked sites or resources. Your interactions with such third parties will be governed by the third parties' own terms of service and privacy policies, and any other similar terms.

11. Modification reserves the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice. You agree that shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service and Websites.

12. Mandatory Arbitration and Class Action Waiver


12.1 Application. You and agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section 12 is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based on contract, tort, statute, fraud, misrepresentation, or any other legal theory. This includes claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising), as well as claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.

12.2 Initial Dispute Resolution. Most disputes can be resolved without resorting to arbitration. If you have any dispute with us, you agree that before taking any formal action, you will contact us at [email protected] and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account). Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.

12.3 Binding Arbitration. If the parties do not reach an agreed-upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the Initial Dispute Resolution provision above, then either party may initiate binding arbitration as the sole means to resolve claims (except as provided in section 12.7 below), subject to the terms set forth below. Specifically, all claims arising out of or relating to these Terms (including the Terms' formation, performance, and breach), the parties' relationship with each other, and/or your use of shall be finally settled by binding arbitration administered by the JAMS Comprehensive Arbitration Rules & Procedures ("JAMS"). The JAMS rules will govern the payment of all arbitration fees. will pay all arbitration fees for claims less than $25,000. If you receive an arbitration award that is more favorable than any offer we make to resolve the claim, we will pay you $1,000 in addition to the award. will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

12.4 Arbitrator's Powers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including but not limited to any claim that all or any part of these Terms is void or voidable, whether a claim is subject to arbitration, or the question of waiver by litigation conduct. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be written and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

12.5 Filing a Demand. To start an arbitration, you must do the following: (a) Write a Demand for Arbitration ("Demand") that (i) briefly explains the dispute, (ii) lists your and's names and addresses, (iii) specify the amount of money in dispute, if applicable, (iv) identify the requested location for a hearing if an in-person hearing is requested, and (v) state what you want in the dispute; (b) send one copy of the Demand to JAMS, along with a copy of these Terms and the filing fee required by JAMS; and (c) Send one copy of the Demand for Arbitration to us at [email protected] .

The parties understand that, absent this mandatory arbitration provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing, unless you and we both agree to another location or telephonic arbitration. For individuals residing outside the United States, arbitration shall be initiated in Broward County, Florida, United States, and you and agree to submit to the personal jurisdiction of any federal or state court in Broward County, Florida, United States, in order to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

12.6 Class Action Waiver. The parties further agree that the arbitration shall be conducted in their respective individual capacities only and not as a class action or other representative action. The parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above shall be deemed null and void in their entirety, and the parties shall be deemed to have not agreed to arbitrate disputes.

12.7 Exception: Litigation of Intellectual Property and Small Claims Court Claims. Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring enforcement actions, validity determinations, or claims arising from or relating to theft, piracy, or unauthorized use of intellectual property in state or federal court with jurisdiction or in the U.S. Patent and Trademark Office to protect its intellectual property rights ("intellectual property rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in small claims court in Fort Lauderdale, Florida, for disputes or claims within the scope of that court's jurisdiction.

12.8 Right to Opt-Out (30 Days). You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above. To exercise this right, you must send written notice of your decision to opt out to [email protected] with the subject line "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT." The notice must be sent within 30 days of your first use of the Service or within 30 days of changes to this section being announced on the Site. Otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, will also not be bound by them.

12.9 Changes to This Section. will provide thirty (30) days' notice of any changes to this section by posting them on the Service and Websites. Amendments will become effective thirty (30) days after they are posted on the Service and Websites or sent to you by email. Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled "Mandatory Arbitration and Class Action Waiver," and the court or arbitrator shall apply the first Mandatory Arbitration and Class Action Waiver section in existence after you began using the Service and Websites.

12.10 Survival. This Mandatory Arbitration and Class Action Waiver section shall survive any termination of your use of the Service and Websites.


These Terms shall be construed in accordance with and governed by the laws of the State of Florida, United States, notwithstanding its conflicts of law principles. Any dispute arising out of these terms and conditions or the use of this site shall be initiated and conducted in the state or federal courts located in Broward County, Florida, and you and consent to the exclusive jurisdiction of such courts.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way.


14.1 Force Majeure. Under no circumstances shall or its licensors or suppliers be held liable for any delay or failure in performance resulting directly or indirectly from an event beyond its reasonable control.

14.2 No Waiver. No waiver of any provision of these Terms will be binding unless in writing, and no waiver of any provisions of these Terms will be deemed a further or continuing waiver of such provision or any other provision. The failure of to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. If an arbitrator or a court of competent jurisdiction finds any provision of these Terms to be invalid, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.

14.3 Third-Party Beneficiaries. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.

14.4 Statute of Limitations. Except for residents of New Jersey, you agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Service and Websites and/or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

14.5 Miscellaneous. These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and and govern your use of the Service and Websites, superseding any prior agreements between you and on the subject matter. These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. These Terms may not be modified by an oral statement by a representative of No agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms. You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form. If you are using the Service and Websites for or on behalf of the U.S. government, your license rights do not exceed those granted to non- government consumers. The section titles in these Terms are for convenience only and have no legal or contractual effect. Any provision of these Terms that, by its nature, is reasonably intended to survive beyond termination of these Terms shall survive.

14.6 Notices. We may deliver notice to you by email, posting a notice on the Service and Websites, or any other method we choose, and such notice will be effective upon dispatch. If you give notice to us, it will be effective when received, and you must use the following physical or email address: (1), 501 E. Las Olas Blvd, Suite 300, Fort Lauderdale, FL 33301; or (2) [email protected].


If you have any questions about these Terms, please contact us at [email protected].